Privacy Policy
A Legal Disclaimer
CTG Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our services. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, whether through our website, phone, or in person.
We may collect personal information such as your name, phone number, email address, and home or business address when you request services or contact us. In addition, we may collect service-related details to better understand your cleaning needs, as well as payment information, which is processed securely through trusted third-party providers. We also keep records of communication, including messages, inquiries, and customer service interactions, to ensure quality service and proper follow-up.
Your information is used to schedule and deliver cleaning services, communicate with you about appointments, updates, or promotions, process payments, and improve our overall customer experience. We may also use this information for internal recordkeeping and business operations to ensure efficiency and professionalism in our services.
CTG Cleaning does not sell or rent your personal information to third parties. However, we may share necessary information with trusted service providers such as payment processors or scheduling platforms, as well as with employees or contractors strictly for the purpose of completing services. In certain situations, we may also disclose information if required to do so by law or legal process.
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your data, it is important to understand that no method of transmission over the internet is completely secure.
You have the right to request access to the personal information we hold about you, request corrections if any information is inaccurate, or request deletion of your data, subject to any legal obligations we may have. To make any of these requests, you can contact us using the information provided below.
If you visit our website, we may use cookies or similar tracking technologies to enhance your browsing experience and analyze website performance. These tools help us understand how visitors use our site so we can continue improving our services.
Our website or communications may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected by updating the effective date listed at the top of this policy.